Your Daily Business
- Customer Experience: IT service is all about delivering a great experience. You make sure employees get reliable, friendly support that keeps them productive.
- On-Site Support: You provide 1st and 2nd level support for day-to-day IT needs such as device setup, access management, and troubleshooting. For more complex Access Management, coordinate with our international IT team.
- User Assistance: Meetings and events can be stressful – you stay calm and ensure smooth technical preparations and support throughout.
- Error Handling & Technical Support: Good IT runs on good documentation. You log and analyze issues with attention to detail, helping us identify root causes and improve processes.
- IT Hardware Management: You procure, configure, and maintain IT hardware while ensuring users receive the right onboarding and guidance.
- Project Involvement: You take part in IT projects such as deployments, migrations, relocations, and event support – with opportunities to take on larger responsibilities and broaden your expertise.